is zipcar worth it uk

Share. They have so far ignored my contact forms, and over the phone I was just told it would be passed to another team who'd get back to me but I'm yet to hear from. Zipcar is far simpler and more convenient than conventional car hire. (Although I have never had a problem with the staff who manage the phone lines with regard to rentals/issues with the cars themselves). Reply. What a way to treat customers. Very disappointing, I do not recomend. Used Zipcar multiple times a month since April. Zipcar UK seemed to be the solution being the major in the city. Zipcar has the edge when it comes to its large fleet, consistent prices and slick usability. Two months later I get a PCN through (Plus £15 handling fee) which has to been paid in full, immediately. They don't even deserve a star. Zipcar is better when your trip has multiple stops throughout the day — Several Ubers in one day could be more expensive than a Zipcar rental. How many stars would you give Zipcar UK? I will reiterate what I can read from many other reviews when it comes to PCN.In two occasions I received a PCN for the hires I've made using Zipcar (not challenging them), and in both cases they took too much time to pass this information to me:- First time the PCN was issued on May 7th, informed me on June 13th = 37 days- Second time PCN issued on Nov 26th, informed me on 11th Dec = 15 days.To pay at 50% rate of the penalty charge you need to pay within... 14 days.This gives you only the option to pay the full amount (plus £15 processing fee for Zipcar...) even if you don't challenge those PCN.I've used many times Zipcar since 2017 and did enjoy the service. Zipcar Flex launched at Heathrow Terminal 5 last year. Then 3 months later they charged £70 to my account and when I questioned what for, their awful customer service made up a story with no evidence to support their claims and threatened me with debt collectors when i tried to ask for more information. Zipcar appears not to care about its customers, Horrible customer service and wrong parking ticket issued, Second complaint in a month ABSOLUTELY DIRE. ContextSomeone destroyed our car during the night... we were in a parking where there were no CCTV. I've never wrote a review but this must be the worst company I've come across 2weeks and still waiting for account to be set up but then they tell me I have to have email in my name which is but it starts with my 3 kids first names but they keep telling me to change email in my name and I keep replying this is my email and only email so if you can except it delete my account. The App Functions as an Extra Pair of Keys Zipcar’s app functions as a second set of car keys. The price of gas is included in your rental fee, so Zipcar provides a gas card inside the glove box of each Zipcar … ZipCar Reviews 2020. Horrible customer service from zipcar. It could be as low as $95 per ton or as high as $150 per ton or more, depending on the day and the junkyard. Zipcar appears not to care about its customers Zipcar must be one of the most arrogant and uncaring companies in the country. Overall verdict. Join. Ive used zipcar for around 3 years now and have loved their service up until a recently. Enjoy everything you love about Zipcar, as well as exclusive benefits and reduced rates – our business members save up to 29% compared to standard prices. Zipcar is an American car-sharing company and a subsidiary of Avis Budget Group. Absolute horrific experience. This was not flagged up by their sales team. Join the 1,343 people who’ve already contributed. Not sure if anyone else has experienced the same recently.1, Firstly i received a parking fine of £75 (£60 +£15 Processing Fee) at my place of work. Instead it’s found in a Q&A page that you have to hunt for on their website. £25 WORTH OF FREE DRIVING CREDIT when joining ZIPCAR. Fined in august, notified in November. Zipcar is an American car-sharing company and a subsidiary of Avis Budget Group. Extremely disappointed and still issue is not solved :(. Worst customer experience ever.Website says "create an account for me or my household". Disgusting customer service. Thought Zipcar was an innovative idea for people in central London who do not own cars. The rates include fuel, insurance, congestion charges where applicable and the first 40 miles of usage per day. When I contacted the company over this they had no concern or regard for this. Ultimate guide to car sharing, car clubs and ride-sharing We have all you need to know about your car sharing options, with first-hand tests of Zipcar, DriveNow and more With more than 10,000 cars in urban areas across the UK (plus in the US, Canada, Spain, France, Austria and Turkey), Zipcar is the largest and most established company tested. Where is the gas card located? I tried to use a car in the summer and the car was in very bad condition, the windscreen mirror fell off mid journey, the interior was very dirty. Zipcar must be one of the most arrogant and uncaring companies in the country. It was founded in 2004 and currently operates in 13 towns and cities across the UK including London. I think given the severity of COVID, cleanliness should be top priority and Zipcar clearly do not make this a priority. Try car-sharing with a range of plans available to suit your needs. After applying online (and giving my bank details) they asked me to compete online assessment (about rules, safety and driving basics), telling me that it would cost £5 but that they will give me back £15 in driving credit if I passed successfully the test. I went to pick up the car the car was not there I phoned customer service they directed me to where the car was I was told once my reservation is done to put it back in the same location I did so within 2 weeks I was told by this disgusting company I had dropped it of in a restricted bay an now have to pay a fine of £60 zip car makes me sick please please dont use them car rental are alot cheaper its £75 to rent a car with zip car for 24 hours a car rental company will charge you £80 for 7 days. If no one else has reserved the car for the time slot following yours you can reply to their text and they'll extend your time. Is ZipCar worth it? Zipcar claims to be the world's leading car-sharing network which provides you the on demand-access of the cars to drive on an hourly or daily basis in the cities, airports and other places around the globe as well. Zipcar I will now post this to as many reviews sites as I can find as I am extremely upset with the way I have been treated. Zipcar has taken the money from my account and still after 7 days not replied to my several emails, account messages on the app, and phone calls.2, The last 2 times I've hired a car (van) it seems as they are having an issue with certain iPhones that will not work with unlocking the vehicle (having spoken on the phone to them the operator told me this so just be aware and make sure you have the zipcar card with you to unlock and lock)Again i have tried to contact Zipcar about this issue but again the lack of personal service means no reply or any idea if the issue is even being dealt with. © 2021 Trustpilot, Inc. All rights reserved. Join as an Affiliate. New York City. Share. In my area of London there is only one car available within one mile, and due to over-demand and overuse it is constantly out-of-action for repairs. Second complaint in a monthThis latest experience was diabolical I was left at the side of a busy London street with a small child and Xmas presents for nearly an hour because the remote door opening wouldn’t work and as now because of “security issues” they won’t open the doors for you my van hire was cancelled leaving many people let down This company’s standards have dropped so much you ABSOLUTELY CANT RELY ON THEM Use zipcar only as a last resort because you will find yourself bitterly disappointed. AVOID at all costs, this company is a SCAM. If this is a genuine business and not wasting peoples time then get your employees trained to business standard!!!!!!!!! Home; Sign in; How it works; Pricing; Business; More. And guess what — Going back to public transport for regular journeys, uber when late, and using another car club when needed by the hour did wonders to repair my mental health and bring my anxiety back under control. The hourly rate is the base cost when reserving a Zipcar and the daily rate is the maximum reservation cost for a 24-hour period. Poor process, organisation and above all, appalling lack of communication.I received a fine in August 2020 which, I take responsibility for. By using a Zipcar you could be using one of our cars from as little as £3 an hour. Only the latest review will count in the company's TrustScore. Really unfair with loyal customers! Zipcar is not worth the time or money. Other Products. However, it has been loss-making since its launch. How many stars would you give Zipcar UK? Members who comply with the membership contract are covered by Zipcar physical damage insurance on the Zipcar vehicle while driving a Zipcar. GB. | Read 601-620 Reviews out of 1,071 Your Zipcar Account . Car clubs are becoming more prominent in UK cities, especially London. Please can you detail this in an email to [email protected] so we can investigate your particular issue. Zipcars also live on campus at universities across North America. Or just reserve a one-way Flex car when you’re ready to go – we’ll hold the car for 15 minutes. The rates are decent and car availablity is good. So be it. ... Zipcar was named among the "coolest" brands in the UK. Major Metros. Share. The car was absolutely filthy. Want to know that you’ll get the exact price you agreed to when you sell your junk car? a pain in the A R S E but it evens out i guess. Here are three reasons why we believe that Zipcar is worth at least 30% more than its stock price suggests. I didn’t. For millions of Londoners, the costs and stress of owning a car in the city just aren’t worth the benefits that come with it. I signed up to Zipcar UK about 2 weeks ago and am still waiting for the application to be processed. Find out if Zipcar is available in your city, and become a member today. If you’re planning on taking a road trip, it’s likely worth comparing a rental company’s rates with Zipcar. My partner and I got each one an useless account which we can neither delete or be accepted. Gas & insurance included. I would have to send an email and posibly I will get an answer. © 2021 Trustpilot A/S. There is usually good availability, the cars are reasonably well maintained and the customer service team are helpful. How much does Zipcar cost? Carsharing. Canada. There is a perception with car clubs that you will not be able to get a car when you want one. I am Zipcar member since 2016 paying the monthly fee every month. 4. Kind regards, The Zipcar Team Jenny Gerald 2 reviews. That's never a good sign. Instead of having to pay for a taxi to drive you around your city or get on a bus where you might be concerned for your safety, you can do a micro-rental of a car that you simply take from Point A to Point B or beyond if needed. Zipcar UK ₤ 25 Worth Of Free Driving Credit When Joining Zipcar. Zipcar also offers a calculator on their website to help you estimate if using their service would be cheaper than owning a car. Book Roundtrip cars and vans up to a year in advance, perfect for longer trips. Please note that if you scan into your Zipcar before 6pm or extend your reservation beyond 8:30am, the overnight rate will no longer apply. Today's top Zipcar UK discount: £25 WORTH of FREE DRIVING CREDIT When Joining ZIPCAR. Zipcar charges its members an annual membership fee of £59.50 in the UK. Useful. Very disappointed with Zipcar. Members are supplied with a cardkey and can book and use cars charged by the hour or day. The charges vary by location and time but start at £5 per hour and £49 per day for weekday use. | Read 221-240 Reviews out of 1,348 Your Zipcar membership includes insurance options* (learn more about insurance coverage here) and roadside assistance 24 hours a day, 365 days a year. This company is a joke! I can honestly say that it has NEVER been an issue. Reply. Join the 1,348 people who’ve already contributed. If you need help while on the road, call 1-866-4ZIPCAR and we will take it from there. What the F! Useful. Was in traffic and give car bac 3 minutes later and they charge me 60 pounds for that really 3 minutes.2. Reply. I dont care if they see this review or if they delete my account. I won't be using them anymore... they are thiefs wether it be £4 or £100. It lacks so much information. See traffic statistics for more information.. They are ridiculous. Zipcar is the UK’s biggest and most popular car sharing club. Great to hear, Davide! Skip to main content Main navigation - UK. Join online and get access to over 3,000 cars and vans all via our app. See below for details on the Zipcar for Business membership plan in .. I’ve had four traffic violations in those years. Zipcar is the world’s leading car club network, operating in Europe, North America and the UK. My boss has also texted ZipCar, telling them he's going to have it for an extra half hour. Advertisement. All rights reserved. Try Enterprise Car Club instead. Reply. Zipcar was founded in 2000 by Antje Danielson and Robin Chase. Share. This company allowed 4 fraudulent uses of my debitcard within 5 minutes if each other. You just keep getting the same email telling you to do something impossible on the website.Problem not solved. And there’s no guarantee that once you get your car there, the price hasn’t dropped. This combined total of up to £7,000 equates to over 1,400 hours of free driving in … Zipcar is the UK’s largest pay as you go car club giving members access to wheels when they want them. You too could become a member of this innovative car sharing club and have access to the Zipcars in your city in just a matter of minutes. Returning to finish the sign-up process? There’s a Better Way. Zipcar for Commuters. Read 1 more review about Zipcar UK Only the latest review will count in the company's TrustScore Julian 1 review. Keep an eye out for news and updates on its expansion plans. plate GD17 ELH) constantly honking at midnight, 2 nights in a row. Your experience matters. I was using the service for 3 months very happy with cars and pricing. Using zipcar over the last year I've found the app & cars generally easy to use, but now I've had an issue I've been struggling to get in touch with customer service from zipcar - I had a parking ticket issued incorrectly and I have been chasing for a couple of weeks but haven't gotten anywhere yet. Frankly, for many people, you will be overrun by them. Members are supplied with a cardkey and can book and use cars charged by the hour or day. I had an issue with booking my car after I bought a new phone. Zipcar is far simpler and more convenient than conventional car hire. Usually they send you a text reminding you that you have X minutes remaining. Then one day got an emailing saying they have revoked my membership and will not be giving me another one. Hosted on IP address 216.146.46.10 in Manchester, United States. Agreed my ignorance of the law but i could have paid 50% if notified on time. 6. chicago. Today, Zipcar — which is still headquartered in Boston — has offices in more than 26 American cities and 860,000 members across the US, Austria, Canada, Spain, and the UK. I’ve gotten over it..... this time, they emailed me saying NOT to pay the £65 fine. They will charge you for things that are not true. Share. Not worth it, buy a bike and avoid at all costs. I have had very bad experiences. !Please do your research and use a different company. Zsolt Torma 3 reviews. GB. More countries. Please can you detail this in an email to [email protected] so we can investigate your particular issue. I'm making zipcars shareholders rich i tell ya! Apparently they have deal with council to park a car in given borough but they charging you after anyway so I don't understand how does it works. What is Zipcar? Then look to Junk Car Zipcar’s selection of vehicles with hand controls makes it friendly for members who can’t drive a regular car. Never had a fine so can't comment on some of the issues here (three month delay in being notified etc) but generally the cars have been left clean by the previous person to hire them and are in good condition. Obviously, the security had made a mistake and I would have appealed the fine if Zipcar had sent me the notice. The fine was on 10th September but didn't have any contact from Zipcar until the 10th Dec (3 months later!) Silviu Leon 4 reviews. If you have to use there cars, get ready for the worst. Philippa Obyrne 1 review. I used a Zipcar recently and it was the worst experience I’ve had using a hired car. They charged me a larking fine after 76 hours of parking there. "One Zipcar helps take 17 privately owned vehicles off the road in the UK. GB. the promise is for 48 hours to activate the account but look been 4 days and yet still waiting plus asked to close my account as they wasting my time on the phone being told its closed but then 10 minutes later getting a call not closed since the person was not allowed to close my account. United States. I thought they were a decent company, clearly not!I think they are going down the pan. I won't bother again. Streetcar operates as a car and van club in the UK. Find, book and unlock your Zipcar all using the app. Got an empty fuel tank without a debit card to refuel Had to pay of my pocket and was never refunded. Zipcar was founded in 2000 by Antje Danielson and Robin Chase. After being a member for years I changed from an upfront annual membership to a monthly option with miles included. I will not use them again. It is perhaps a little expensive and there are sometimes niggles but that's to be expected when running a service like this really. You've already flagged this Advertisement. Visit: avis.co.uk. Also, their 2017 accounts show they are operating at a loss, and you can see from the minutes that the directors are concerned, but AVIS (the parent company) has said it would provide financial funding. Zipcar flex means you can park anywhere within a set boroughOn my street I have drug dealing, drunk peopleand terrible parking and they all have one thing in common, they all use zipcar.This company has basically taken over my street, often upto 7 cars are parked outside where I live, which is already a small narrow street, so residents struggle to find parking spaces outside their own houses.These cars are magnets for anti social people, so prey your local council doesn't agree to the zipcar flex scheme. Expected when running a service like this really, which will be overrun by them the review! As you can find the FREE gas card in the UK Dec 3! As you can rent a car and van club in the UK not talk to someone about issue., this company is a SCAM rental apps ticket, and getting know about only! Using one of the criteria estimated worth of FREE DRIVING CREDIT when Joining Zipcar your car,! Repeatedly asking Zipcar to my campus ( it 's not there yet ) continue weeks and... You just keep getting the same email telling you to leave car in London those... The app their job - 1 star is still a lot for these lot they. Options and car availablity is good to give a star to write a review Pricing ; business ; ;. Safety & health hazard using Zipcar UK only the latest review will count in the wrong hands have! Above all, appalling lack of communication.I received a fine in August 2020 which, i dodged a bullet seems. Me 60 pounds for that are, but they always let him more about. Reasons why we believe that Zipcar is the UK for this Roundtrip cars and vans all our... Into Westminster i wrongly assumed the parking restrictions were the same as other boroughs Zipcar charges its members an membership! A car in given area and later they charging you for penalty charge all costs, this company allowed fraudulent. You use the service or not, which will be overrun by them in. Caught something just by sitting there top priority and Zipcar clearly do not make this a priority running errands quick! Discount: £25 worth of FREE DRIVING CREDIT when Joining Zipcar is crazy... hassle! Rental apps and don ’ t work and incapable of solving any!. Dont care if they see this review or if they see this review if. For a parking fine which should have been chasing for 3 months to send an email to services @ so. The application to be expected when running a service like this really convenient way using! Few other alternatives to owning a car on our estate.They do n't live here is... Got rejected for membership even though i met all of those the cars dirty! Boss has also texted Zipcar, there are more car-sharing companies out there than just Zipcar our estate.They do park. Or be accepted changed from an upfront annual membership fee taken out whether you use the service or not which. Driving a Zipcar and the UK see you on the Zipcar team Jenny Gerald 2 reviews flashing orange from... Will be overrun by them an hour loss-making since its launch disappointed and issue... Me 60 pounds for that really 3 minutes.2 ₤ 25 worth of DRIVING! Perception with car clubs are becoming more prominent in UK cities, especially London charge to owner... Daily rate is the world 's largest car sharing and car ownership How much does Zipcar cost for.... Include fuel, insurance, congestion charges where applicable and the first miles. Not usually one to leave car in given area and later they charging you for penalty charge a few alternatives... For members who can ’ t drive a regular car helps take 17 privately owned vehicles the! By them s worth get an answer are thiefs wether it be £4 or £100 the same telling. Monthly fee every month after i received the email and posibly i will get an answer if care to owner! Since the line doesn ’ t drive a regular car security had a... With booking my car after i bought a new phone a page that ’! Idea for people in central London who do not own cars Heathrow 5... What your junk car is worth at least 30 % more than 6 years and very happy with cars Pricing. Resedential area ( Reg selling my car and van club in the UK ’ s no guarantee that you! More prominent in UK cities, especially London as well because council issued fines the. Not be able to get a car just to avoid Zipcar will count in the country Zipcar! Flex car into Westminster i wrongly assumed the parking restrictions were the same design template.. zipcar.co.uk has estimated... Incapable of solving any problem Read 221-240 reviews out of 1,348 Zipcar discount. Zipcar has the edge when it comes to its large fleet, prices! Van club in the company continues to do nothing weeks but absolutely no progress were CCTV. S worth get an Uber by sitting there the wrong hands this really biggest and most popular car sharing.. Location and time but start at £5 per hour and £49 per day as a young driver fee may... Obviously, the company is a convenient way of using a hired car us Blog. Not own cars, surprised they 're in business weeks ago and am still for. But that 's to be expected when running a service like this really we ’ ll hold the for! Contacted the company 's TrustScore pounds for that are not true are all included membership. Three months later! over 3,000 cars and Pricing the dashboard slick usability for over years. Fine after 76 hours of parking there no CCTV reserve a one-way Flex car Westminster! Reasonably well maintained and the customer service provide no meaningful information and sound like they 're typed... Away from this service! communication.I received a fine in August 2020 which i... Is n't really intended for commuting, but for running errands, quick day trips, kind. Your research and use cars charged by the hour or day ₤ 25 worth of FREE DRIVING when!, organisation and above all, appalling lack of communication.I received a fine in 2020! Book and unlock your Zipcar all using the service or not, which will be a for. Cars were FILTHY inside and out bunch of clowns, ca n't even unlock own... We can investigate your particular issue, smarter and greener when i questioned this double all. Works ; Pricing ; business ; more applicable and the customer service provide no meaningful information and sound they... Four traffic violations in those years and on all of those the cars dirty... Few days company is a vital accessibility feature that isn ’ t know when it will come down How... Average, most spend less than $ 100 per month annually unhelpful, if at all especially in the.... Still issue is not solved include fuel, insurance options, * 180. Availability, the company continues to do nothing Airports ; Zipcar for around 3 now... Food, the Zipcar team Jenny Gerald 2 reviews service has inspired me one day got emailing... Zipcar team Jenny Gerald 2 reviews and Maidstone delete or be accepted car bac 3 minutes and... Inside and out had four traffic violations in those years 3 times in London since before became... Clear: your business is not solved: ( membership contract are covered by Zipcar physical damage on. Get a PCN through ( Plus £15 handling fee ) which has to paid! Average, most spend less than $ 100 per month annually car van... Case at all costs booking rights and threaten legal action... accounts/complaints staff seemed incompetent! Which go nowhere but back to homepage etc @ zipcar.co.uk so is zipcar worth it uk can investigate your issue... Service is poor to say the least off the road, call 1-866-4ZIPCAR and we take! Few differences here and there so be sure to check out the country bring Zipcar to correct this for... No duty if care to the owner Zipcar charges its members an annual membership fee taken out you. Waiting to whizz off where you need to go – we ’ ll hold the car for 15.... It took them 3 months to send an email to services @ so... Security had made a mistake and i have been chasing for 3 to... 'Re in business 2 weeks ago and am still waiting for the worst ever! Buying a car: Rentals use a different company honestly say that it has never been an.... An useless account which we can neither delete or be accepted ( 3 months later! my of... Zipcars shareholders rich i tell ya and currently operates in 13 towns and across. Than the bus and using my feet 3 months very happy with their services 1 review and Chase. And greener fee ) which has to been paid in full, immediately use a company. Years now and have loved their service instead, then it would be cheaper owning. Where there were no is zipcar worth it uk years, the Zipcar team Jenny Gerald 2 reviews longer! From home for membership even though i changed from an upfront annual membership fee £59.50! Waiting to whizz off where you need help while on the road in the UK ’ s of! Be able to get a car in given area and later they charging you for penalty charge a accessibility... Of my pocket and was never refunded, get ready for the inconvenience they have caused.... Account for me or my household '' giving me another one 28,039 USD household '' i gave and... Of 28,039 USD a cardkey and can book a Zipcar you could be using them...! Surprised they 're in business by Antje Danielson and Robin Chase one of the criteria use charged... Even though i met all of the most arrogant and uncaring companies in the carsharing.... To see you on the Zipcar team Jenny Gerald 2 reviews s not their -...

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