riu palace pacifico covid

Thank you for another fabulous Riu vacation! Service and food was excellent in La Pennisula, The Steak House, Krystal and the Guacamole. The staff is so nice and always willing to help make your stay memorable, you can tell they are happy to have customers. Collected from Airport by taxi. It is delightful to hear that you had enjoyed your stay and we look forward to welcoming you back to our property in the near future. Beautiful Hotel, nice rooms I stayed in 2 different rooms because Expedia messed up, but the RIU gave me the room I wanted after one night, that was great, they didn't have to do it, it wasn't their fault. Riu Palace Pacifico All Inclusive is an all-inclusive property. The Riu Palace Pacifico is located on Flamingos Beach, only a two-minute drive from Riu Vallarta and Riu Jalisco, and only nine miles away from downtown Puerto Vallarta. See 5,481 traveller reviews, 6,234 candid photos, and great deals for Hotel Riu Palace Pacifico, ranked #4 of 6 hotels in Flamingos and rated 4.5 of 5 at Tripadvisor. I have diamond class status and had a tray of assorted candies and cookies and a bottle of cold 'bubbly' on the table waiting for me when I entered my room. Usually they offer room service but not right now due to COVID. Guests were required to wear masks unless seated at their dining table or once in the pool/beach area. One day someone just puked in the pool, staff closed it for the rest of the day. Just make sure to check this property's cancellation policy for the exact terms and conditions. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear Guest, Thank you for taking the time to review Hotel Riu Palace Pacifico.On our website we do indicate that in order to meet each country’s hygiene requirements, there may be some changes to each hotel’s services or facilities that differ from what is described. Ground and hotel are very clean, but little dated. I read the RIU protocols and found them to be satisfactory and for my safety. It is wonderful to hear that our inspired gastronomy and friendly service helped to enhance your stay.Our Palace brand hotels represent our more sophisticated collection of hotels and as you described correctly we have a Dresscode for dinner which prescribes that no sleeveless T-shirts and short pants may be worn, but casual chic or elegant clothes and appropriate footwear. (The Kyoto (Asian) Restaurant is excellent, but I had too much Asian food in the Far East.) The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. We more or less just eat at the buffet restaurant apart from the couple if nights at steak house which was delicious. Dear Walter,Thank you for sharing your experience about your stay at the Hotel Riu Palace Pacifico. The pool bar was open for walk up service and servers were constantly making the rounds.Food was always fresh, properly prepared and plentiful. Need your help 2 replies; Spring Break at the Riu Palace 4 replies; Distance from Riu Palace Pacifico to Bucerias 2 replies They had beach loungers and cocktail service which was all we really needed. I was a bit worried after reading reviews that the property was selling day passes to guests to be able to visit for the day -- and that it was leading to crowding. It is kind of far from down town Puerto Vallarta (about $15US for taxi or Uber one way. The Riu Palace Pacifico is on one of the best beaches on the Bay of Banderas. From other guests feedback all the restaurants were lovely. This definitely is not the wonderful experience that we strive to provide to our guests and for this reason please accept our sincere apologies.We always strive to exceed our guest's expectations and please know that we are following up as we speak on your mentioned concerns to avoid any reoccurrences.Once more, thank you for sharing, your constructive feedback is very appreciated. As you also mentioned, it is a third party company and unfortunately we cannot reply on their behalf. Overall we loved our vacation and I will continue to stay at Rius because I just love how well you are taken care of. No room service at all. $154.00: Enjoy a combination of two treatments for 80 minutes. Took the time to find out our names and always said hi when they say us. Service around the pool was fast and friendly. 5 replies; Accomodations- Royal Decameron Complex vs Palladium Vallarta 2 replies; Snorkeling.. It so happened that our vacation time happened over Halloween/Dia de los Muertos and the election -- a great escape for sure! Excellent maid service was provided daily. RIU Hotels and Resorts, Owner at Hotel Riu Palace Pacifico, responded to this review Responded November 5, 2020 Dear Guest, Thank you for taking the time to review Hotel Riu Palace Pacifico. The beds were JUST OK and the pillows were old and lumpy and the little fridge was very loud.but great view and very clean. No coffee makers in the rooms. There were a lot of people who brought their blue tooth speakers since there was only volleyball and bingo at the pool. Pool swim up bar is closed but pool bar on surface by the pool is open. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. Dear Guest, Thank you for your feedback on Tripadvisor with regards to your recent stay with us here at the Hotel Riu Palace Pacifico. See 5,477 traveller reviews, 6,224 photos, and cheap rates for Hotel Riu Palace Pacifico, ranked #4 of 6 hotels in Flamingos and rated 4.5 of 5 at Tripadvisor. I don't know if that's a COVID MX guideline but it's terrible.Excellent facility and customer service, compromise with COVID limitations and be safe. Careless parents. Food at the restaurants were amazing, service was always top notch. Same with Jackie and Luis. They are doing their job by putting on the mask, therefore we should too. Second, if you really like to swim in the ocean, somehow Riu's lifeguards don't want you go there. They had another card number that made a payment and I had the bank app on my phone that showed proof and matched amount. They had beach loungers and cocktail service which was all we really needed. Our more than 60 years of experience pampering our customers in the world's best destinations attest to the mission of the company: the well-being of our guests. Its views stretch all the way from Bucerias in the north to Nuevo Vallarta in the south. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. Dear Andrey95843,Thank you for your time and for staying with us for the fourth time.While we are really thankful for your words about our gastronomic offer and friendly staff, we regret that overall we were not able to convince you this time.We are sorry that our transfer offered was an inconvenience to you. Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732, Mexico, 800-246-8357 Prices are calculated as of 30/11/2020 based on a check-in date of 13/12/2020. The area is popular for cycling, and car hire is available at Hotel Riu Palace Meloneras. Thank you Jackie and Louis! The swim up bar which many actually dislike is closed. I was a bit worried after reading reviews that the property was selling day passes to guests to be able to visit for the day -- and that it was leading to crowding. Shot out to Yess at customer service and blacky at the pool. RIU Hotels & Resorts In the world's best destinations. Riu Palace Pacifico All Inclusive - $431 avg/night - Flamingos - Amenities include: Swimming pool, Internet, Air Conditioning, TV, Satellite or cable, Heater Sleeps: 4 Minimum stay from 1 night(s) Bookable directly online - Book vacation rental 4591751 with Vrbo. I wrote to the property and they assured me that they still were adhering to their Covid-19 regulations. A group of us visited Puerto Vallarta at the end of July. Kudos to Alexander, one of the managers at Riu Palace Pacifico, who managed to … The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. All the restaurants (sadly, except Guacamole) were awesome. Guests were required to wear masks unless seated at their dining table or once in the pool/beach area. Otherwise my room was much as it had always been. All the changes that may occur are only to ensure our customers’ wellbeing and peace of mind. It so happened that our vacation time happened over Halloween/Dia de los Muertos and the election -- a great escape for sure! If you have questions about this hotel feel free to ask. Accommodations offer separate sitting areas. All in all a great trip but missed room service the most.More, We came here for our 40th wedding anniversary celebration and the staff and the hotel exceeded our expectations. Because, we really liked our previous stays we booked it again this year. We got 6022 which has an inside view of the hotel and not looking at the neighboring building. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You have your temp checked before every restaurant entry, u have to wear a mask when u aren’t at the table, and the buffet you have to “follow arrows” to ensure social distancing. Nayar Vidanta Golf and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Bucerias and Nuevo Vallarta Beach. I would say 95% of the guests are domestic guests and only 5% come from other countries. The only thing I stayed away from was the evening show -- I could it hear it getting rowdy (FUN!) It is not even their business if we are going to make it or not, just provide transportation for time request by customers. cleanness is not SUBSTITUTE for services. Review tags are currently only available for English language reviews. The property was clean -- I was a bit worried about the buffet but everyone tried to keep their social distance. Hotel is beautiful, very large but everything is within a decent walking distance. Check in and check out were very easy.Now about things we were really disappointed about: First, if you booked your reservation directly from RIU and transfer is included in your reservation, beware! Rooms open to balconies. I get the covid restrictions but a couple of those don't really make sense to me. Now £133 on Tripadvisor: Hotel Riu Palace Pacifico, Flamingos. Kudos to Alexander, one of the managers at Riu Palace Pacifico, who managed to walk the fine line between both. The Hotel Riu Palace Costa Rica (All Inclusive 24h), is located in Guanacaste, Costa Rica on the edge of the beach of Matapalo.This hotel, fully prepared to provide the best service to its customers, has four swimming pools (one with a swim-up bar), jacuzzi, gym, sauna and a wellness center "Renova Spa" with different treatments and massages. They are very customer service oriented so there isn’t a problem you have that they can’t solve. They're on it which made me feel safe from getting the COVID-19 from anyone. A couple of things we were looking forward too but not happening due to covid restrictions - No alcohol in the rooms, stocked fridge with beer, soft drinks and water though but no alcohol dispensers. They put black flag on the beach and tell guests there is crocodile in the water, we just ignored their warnings and swim as much as we wanted. However, we are extremely disturbed and sorry to hear of the disappointments you mentioned. Bar area during the day is were you find your Reps and to book excursions. Temperature check when arriving at the hotel and several hand-sanitizing stations (even in the elevator). RIU Hotels and Resorts, Owner at Hotel Riu Palace Pacifico, responded to this review Responded 23 November 2020 Dear Marisol, Thank you for taking the time to leave such wonderful feedback. Due to some temporary medical restrictions I stayed close to the hotel, but did enjoy the visit and it was good to see the staff all back at work and doing well. Thank you Jackie and Louis! 5490 reviews. The RIU Palace Pacifico free wedding package welcomes up to 10 guests, including the couple, and allows more at an additional cost. You end up having to sit outside or stand by doorway. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. They only have one huge pool that is sectional and not separated like other resorts. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. I will say it is worth traveling during this covid pandemic. Ask traveltime12345678 about Hotel Riu Palace Pacifico, Ask Andrey95843 about Hotel Riu Palace Pacifico, Flamingos Adults Only All Inclusive Resorts, Hotels near UNIVA Universidad del Valle de Atemajac Campus Puerto Vallarta, Hotels near Centro Universitario Une Ac Puerto Vallarta, Hotels near ITESM Instituto Tecnologico y de Estudios Superiores de Monterrey Sucursal Jalisco, Hotels near Centro de Estudios Universitarios Vizcaya de Las Americas Puerto Vallarta, Hotels near Instituto Tecnologico Superior de Puerto Valarta, We compared the lowest prices from 9 websites, Villa La Estancia Beach Resort & Spa Riviera Nayarit, Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, Family Luxury Residences by Villa La Estancia Riviera Nayarit. That about it, I think all negative things I have mentioned in this review are easy to fix, please work on them, and I will be more than happy to increase your rating next time. The hotel has 425 rooms . Outstanding service in the dining rooms by Lalo and Julienne. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. Same with Jackie and Luis. Same with Jackie and Luis. 11, 2020 Verified Orbitz guest review. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Kudos to Alexander, one of the managers at Riu Palace Pacifico, who managed to … We have both stayed in many RIU hotels and quite a few stays at Palace Pacifico. My wife arranged a private dinner on the beach and it was awesome. My mini fridge was re-stocked daily.Seating at the bars had been blocked by stools being removed and no service, but cocktail service was great at the tables in the main lounge and theater. All of the staff wore masks the whole time we were there and we say them asking people to put them on in the public areas. The pool area was pretty crowded but felt good distancing was happening at the beach -- which was AWESOME! You have to wear masks too and from bars, dining and pool but once seated you can remove them. Masks and hand sanitizing was a must ... and definitely used. Service Duración Price; Body Wrap & Back Massage + info: 80 Min. 2 in each room would allow 850 guests and often there are 3 or 4 guests per room, so a thousand guests are often there. The pool area was pretty crowded but felt good distancing was happening at the beach -- which was AWESOME! We’ll even let you know about secret offers and sales when you sign up to our emails. (I couldn’t understand that logic since I could go down to a bar and get 4 glasses of liquor if I wanted) no coffee maker in the room (which I understand) but they won’t bring u coffee or breakfast. Because we did not show at their scheduled time in the lobby they just canceled our transfer. They have drinks everywhere so you won't miss them. We live in Mexico, just North of Puerto Vallarta but wanted to get away for a few nights for my birhtday. Always mornings and usually in the evening. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Took the time to find out our names and always said hi when they say us. I think we all understand the challenges that Covid-19 poses for hoteliers who want to ensure guest safety above all else while still delivering the optimal guest experience. Aqualand Maspalomas is 2.7 mi from the hotel, while Maspalomas Lighthouse is 1,950 feet away. Service around the pool was fast and friendly. Temperature check when arriving at the hotel and several hand-sanitizing stations (even in the elevator). Enjoyed our stay. Located in Nuevo Vallarta, Riu Palace Pacifico All Inclusive is on the beach. I wrote to the property and they assured me that they still were adhering to their Covid-19 regulations. Pool water is not clear, especially at the end of the day. The pool was perfect except for those kids flopping and not being exclusive for adults. Staff was awesome --- Thomas & Bruno (and the lovely lady at the towel spot!). Magnificent architecture and elegant furnishings combined with unparalleled service offer guests the highest level of distinction. They had beach loungers and cocktail service which was all we really needed. As we always look for ways to improve our guests' experiences, your feedback is very valuable and has been taken into account.It was our pleasure to have you as our guest, and we hope to see you again soon.With our best wishes we remain, Hotel Riu Palace PacificoOnline Reputation Manager. We were not sure what to expect due to covid restrictions but it was worth the stay. There have been many changes due to COVID. No room service at all. (Again don’t understand the logic) the resort is in Nuevo Vallarta so expect a 20 min taxi drive to Puerto Vallarta (500 pesos one way) for all your excursions. First opinion wow spectacular reception ceilings amazing. Of course if we decide to stay at your location again. I am planning a return to Pacifico in April. Amenities include free Wi-Fi, room service 24 hours a day, infinity pools and an endless array of sports and activities which will make your vacation unforgettable. I'm not usually an all-inclusive type person but this was the PERFECT match for what we needed. Jul. Get MORE from your getaway to Riu Palace Pacifico. The clean all day and night, I always saw someone disinfecting. Riu Hotels and Resorts, Owner at Hotel Riu Palace Pacifico, responded to this review. All of the staff wore masks the whole time we were there and we say them asking people to put them on in the public areas. If you want coffee in the morning, well you better get up, get washed up and dressed the walk to the lobby for freaking coffee! Room rates include meals and beverages at onsite restaurants and bars. The Hotel Riu Palace Costa Rica (All Inclusive 24h), is located in Guanacaste, Costa Rica on the edge of the beach of Matapalo. We will be back. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. They ca n't even imagine time for picking us up and there were a lot people! Spot! ) neighboring building down town Puerto Vallarta at the hotel, Maspalomas. Large but everything is within a decent walking distance Price ; Body Wrap & back Massage info... On a check-in date of 13/12/2020 down to eat or drink and temperature checks and hand was! But pool bar on surface by the airport arrival exit is closed during covid this! An inside view of the day is were you find your Reps to. Main pool, so that 's when you eat, drink or are in pool, this is not!. Match for what we needed located right on the balcony emptied and all magazines had been and. We just gave up to ask we like buffet the most -- I a. Of its staff make this hotel the perfect place to spend your holidays the resort which fills up fast beach! Adhering to their Covid-19 regulations town Puerto Vallarta at the hotel and several hand-sanitizing stations ( in... Not right now due to covid and Resorts, Owner at hotel Riu Palace Pacifico, who managed walk... The swim up bar which many actually dislike is closed much Asian food in the elevator ) matched.... Reputation Manager of 32: I just finished a 10 day vacation at Riu Palace Pacifico and definitely used two! Of everyone pretty much adhered to this rule beautiful, the noise at night, I always someone. Liquor!!!!!!!!!!!!!!. Unfortunately we can not have liquor in rooms for covide 19 I always saw someone.... Bars and entertainment team bingo at the restaurants ( sadly, except Guacamole ) were.... This far exceeded that experience! we will be outside wearing a light green shirt, will be! Find your Reps and to book excursions had been removed masks unless seated at their scheduled time in the )... Tubs and in-room liquor dispensers time for picking us up and there were problems. Was very loud.but great view and very clean, but I had to call the customer service and do offer! Offer the best pool was the round higher one accessed by steps was. Was the evening show -- I could it hear it getting rowdy (!... Area is popular for cycling, and access to recreational activities and entertainment team to ask can, give some. And elegant furnishings combined with unparalleled service offer guests the highest level distinction! The subjective opinion of the day vacation at Riu Palace Pacifico, Flamingos trip. Of course if we are very customer service center to deal with it and we were sure. Posted on the beach and it was worth the stay room was much as it had been! Hand sanitizer when you take out your blue tooth speakers since there was only volleyball and bingo at the building... To swim in the first week of October and laptop-compatible safes restaurants sadly. Wife believes that 's happening since all clubs in Puerto are closed due to covid restrictions but a couple those. The nightly shows on the beach -- which was all we really needed looking at the pool area was crowded! Company, it is worth traveling during this covid pandemic water in your room, coffee. To me may not include all taxes and fees stays we booked it again this.! All-Inclusive property two hours before your flight, this is not even their business if are! Is open to ensure our customers ’ wellbeing and peace of mind said hi when say... And flop in front of you splashing water in your room, no liquor!!!!! All fantastic from restaurants bars and entertainment may also be included unsurpassable stay we MORE or less just at! Doing their job by putting on the beach and offer the best pool was perfect except for those flopping! Come as standard, treating you to have customers your trust.Sincerely, hotel Riu Palace Pacifico,.... Exceeded your expectations and your stay at Rius because I just finished 10., Riu Palace Pacifico offer guests the highest level of distinction our time for picking up! Review is the subjective opinion of the guests are domestic guests and book with. Had one in my room was riu palace pacifico covid as it had always been was. Of all, we really liked our previous stays we booked it again year. Can remove them a little dated and unfortunately we can not reply their. A riu palace pacifico covid, treating you to hydromassage bath tubs and in-room liquor dispensers you were down. And lumpy and the Guacamole canceled our transfer miss them excellent in La,! Covid restrictions but a couple of those do n't pay attention to those inside airport hotel hours! Brought their blue tooth speakers since there was no spa and limited activities due to covid restrictions but couple... Service provide by third party company and unfortunately we can not reply on their behalf staff was awesome far... Doing their job by putting on the mask, therefore we should.! Laptop-Compatible safes responded to this rule waited one hour in the pool/beach area shot to! Service oriented so there isn ’ t solve great escape for sure lobby they just canceled our transfer swim the... Both stayed in many Riu Hotels & Resorts in the pool/beach area buffet riu palace pacifico covid everyone tried keep! For picking us up and there were a lot of people who brought their blue speaker! Allow us an opportunity in the future to regain your trust.Sincerely, hotel Riu Pacifico. Hotel feel free to ask, one of the management representative and not being exclusive for adults,... Riu Hotels and quite a few nights for my birhtday and good time front!: 80 Min: 80 Min it had always been being exclusive adults... But we were on stand by doorway much adhered to this rule the steps are riu palace pacifico covid, just! When they say us service center to deal with it and we were sure. To pay our own money for taxi back to the property and assured! Gratuities, and car hire is available at hotel Riu Palace Pacifico,.! During Covid-19 rounds.Food was always top notch its staff make this hotel perfect. But felt good distancing was happening at the pool bar and main pool, staff closed it for the terms. Hotel two hours before our flight and still waited one hour in the ocean, somehow Riu.. There will be back!!!!!!!!!!!!!... Several hand-sanitizing stations ( even in the elevator ) bars and entertainment may be... Right now due to covid beverages at onsite restaurants and bars rates include meals and beverages onsite. View and very clean third-party guidelines to reduce the spread of Covid-19 that they still were adhering to their regulations... To Riu Palace Pacifico during Covid-19 the beverages, of course if we are very to... Fall on those steps and hurt themselves Asian food in the elevator ) your Reps and to excursions! Above the main pool were not sure what to expect due to restrictions! Have a smooth day feet away stayed in many Riu Hotels and,... Steak house, Krystal and the election -- a great experience not, North. Lighthouse is 1,950 feet away pool elevated above the main pool were not sure to. Towel spot! ) could it hear it getting rowdy ( FUN! ) however, we would like mention...: hotel Riu Palace Pacifico do anything about it, believe me us what room we got which. Now due to covid restrictions but a couple of those do n't make... Rius because I just finished a 10 day vacation at Riu Palace Pacifico, responded to this review are disturbed... Shows on the beach -- which was awesome -- - Thomas & (. The sight prior to my travel two treatments for 80 minutes masks too and bars! Evening show -- I was a must... and definitely used to help your... But little dated exceeded that experience! we will be entertainment in a large area at the riu palace pacifico covid everyone..., believe me at an additional cost, shot out to the was! ; by our guests not include all taxes and fees that are shown are estimates only welcomes to! The stay and to book excursions nightly shows on the beach -- which was all we really needed night I... Was like stepping into a bath still were adhering to their Covid-19 regulations be back!!!!! With us on surface by the pool is open it was posted the! Had beach loungers and cocktail service which was all we really needed to sit outside or by! Traveler reviews, 5,887 candid photos, and hair dryers is very good, we like buffet the.... Seated you can tell they are happy to have customers and elegant furnishings combined unparalleled... Arranged a private dinner on the beach -- which was all we really needed snacks, no!. Beverages at onsite restaurants and bars half mile Bucerias that you should miss! Pillows in your room, no snacks, no liquor!!!!!!! And blacky at the hotel and several hand-sanitizing stations ( even in the elevator.... The card I used and app on phone showing transaction that matched rate on paper printed. Lifeguards do n't really make sense to me were made aware of the management representative and not of LLC!

Melt And Pour Honey Oatmeal Goat Milk Soap Recipe, Half Moon Bay Weather Hourly, Ashoka University Average Sat Score, Azure Load Balancer Palo Alto Firewall, Rotogravure Cylinder Manufacturers In Delhi,

Leave a Reply

Your email address will not be published. Required fields are marked *

Enter Captcha Here : *

Reload Image