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According to the lawsuit, the Apple Watch customer bought a Series 3 Watch back in October 2017 and in July 2018, the screen of the device suddenly detached from … Apple has extended its service coverage for Apple Watch (1st gen) models experiencing expanded/swollen battery problems to three years, covering customers for service for an additional two years beyond the complimentary 1-year Limited Warranty that it provides with the device. The document notes that “some” Apple Watch Series 2 models will not power on or exhibit a swollen battery “under certain conditions”. + ad_rnd + '"><\/sc' + 'ript>'); Extension . Note: If your battery is swollen, take appropriate precautions. $239.99. If your touchscreen is broken and prevents powering off the watch, use this alternate method to power it down. It took a week after taking it in and the only other things on the original report was scratches from wear and tear. Use this guide to replace it. He suggested going back to the Apple store and see if they can push the claim through under warranty as the fellow in the call centre couldn’t do much. It was sent out to the watch repair depot. Support TMO. Apple has extended its service coverage for Apple Watch(1st gen) models experiencing expanded/swollen battery problems to three years, covering customers for service for … If it is a swollen battery, it is free to fix if the watch has been purchased within 3 years of the day you visit Apple. In July 2018 she says her screen fell off and cracked. Question: Apple Watch (42 mm Series 3 Cellular) Replacement Battery Step 1 Power off your Apple Watch Before starting repairs, take your watch off the charger and power it down. All-Day Battery Life. My plan is to send it back again and see what happens.... Feb 13, 2020 11:46 PM in response to gshutler It was weird because she and the other people in the call center she was in did not even … He said his hands were tied on pushing the claim through. Have a tech question? So, went back to the Apple Store a couple days ago and spoke with a repair specialist (can’t remember his title exactly). Apple is usually very lenient with things like this because it’s out of the customers control and they will make the situation right likely by issuing a Series one. Apple this week initiated a new service program that grants free, out of warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery or refuses to turn on. sam00190, User profile for user: A swollen or expanded battery can cause the display or the heart rate sensor to burst open, prevent an Apple Watch from powering at all or lead to other various problems. They will usually ship you a new watch of the same type (if they don't have a series 1 of your finish, like aluminum or SS, then they'll ship a series 2 or 3). To start the conversation again, simply ask a new question. Got a dead or swollen battery in your Apple Watch? Quite disappointed at the moment. I took mine to the Apple store as mine was only 20 months old and they assessed it and put it straight through for a free repair. Apple is showing a little compassion for first generation Apple Watch owners suffering from swelling batteries. Recently my Watch (Series 2 42mm) wont turn on. It has a built-in 700mAh battery, which can charge the Apple Watch Series 3 twice. , Kingston Introduces DataTraveler Kyson to Line of High Performance Flash Drives, Origin Wireless Announces Hex Home Wave-Based Security System, Level Touch Smart Lock Packs Smart Features into a Small Packge with HomeKit Support, Judge Denies Apple Appeal in VirnetX Patent Case, Rumor: Apple Could Release ‘Podcasts+’ to Compete With Spotify, How to Organize Your Files: An Introduction to Personal File Management, iOS: How to Forward Text Messages to Apple Devices, iOS: How to Transfer Calls on Your Apple Devices, Ending the Year: My Top 3 Favorite Apps of 2020, How TikTok Used the iPhone 12 Pro's LiDAR Scanner. Get help charging your battery Learn how to preserve battery life See Apple out-of-warranty battery pricing. watchOS 6, Feb 13, 2020 7:02 PM in response to sam00190 Apple Watch Series 3, In the past Apple has acknowledged swollen Apple Watch batteries in previous models. Buy these parts. What they actually did was just replace it. I opened a support case through chat on the web, mentioning the a swollen battery as a possibility. Never had this issue with Apple before, always have been very good. Marketplace seller. In response to sam00190. He looked into the file and couldn’t say conclusively what the issue was but theorized that they may be saying the screen has lifted and that is what the additional damage was...to replace the screen....which is odd since the screen lifted because the battery is swollen? Ive been looking into the Apple GSX Portal (Case SN4534) which makes reference to this problem. Apple will repair select Apple Watch Series 2 models that do not power on or have a swollen battery free of charge as part of a new service policy. Took them in and they are being replaced with no charge but thought it was interesting to see that the newer watches were still having swollen batteries. Q: If you're going for the non-LTE version of the Apple Watch 3, you're going to get stellar battery life. This problem is caused by a swollen battery. Looks like no one’s replied in a while. To start the conversation again, simply ask a new question. Tools. After booking an appointment at an Apple Genius Bar in August 2018, she says Apple denied the repair under warranty for free, and quoted her the out-of-warranty charge of US$229. Apple … Some first-generation Apple Watch users have seen their battery swell, slowly expanding until it becomes so big that it pushes the display away from the the rest of the Watch. He looked up the repair status and confirmed he could not find any information what the “additional damage” as there was no documentation. * Apple Watch Series 6, Apple Watch SE and Apple Watch Series 3 have a water-resistance rating of 50 metres under ISO standard 22810:2010. I contacted Apple and my extended warranty expired 1 month ago. This site contains user submitted content, comments and opinions and is for informational purposes only. Has anyone still ended up with a replacement device after sending in for repair for the swollen battery issue? My watch suddenly stopped working (of course 17 days outside of Apple Care warranty). If your device falls into a certain category after a physical device assessment, Apple will repair the device for free. All-day battery life is based on 18 hours with the following use: … According to an email sent out to Apple Authorized Service Providers, a copy of which was obtained by 9to5Mac, Apple is extending repair coverage for first-generation Apple Watch … I have taken my Apple Watch in to store as the battery had swollen and popped the screen out and I thought they would have just swapped over for a different one, they have sent it off to the repair centre and I’ve been told it will take a week. Had anyone experienced this as any iPhone repairs have usually been done in store previously and at times they just swap over for a new device, I was told by Apple support online chat that they don’t repair the Apple watches just replace but mine has gone in for repair. Apple Watch battery swelling has finally lead to a lawsuit Ewdison Then - Apr 2, 2019, 10:19pm CDT It seems that Apple continues to have battery headaches but … As the watch is being returned to me as it timed out waiting for my repair payment, he suggested i have it sent back to the watch repair depot, again and try calling back to get more information at that time...Long story short, battery is still swollen and watch doesn’t work. Apple has extended Service coverage for eligible Apple Watch (1st gen) models with an expanded/swollen battery to three years after the original date … var ad_rnd = Math.round(Math.random() * 10000000000000); Contacted Apple and my wife ’ s replied in a class-action lawsuit related swollen! Always have been very good Cannabis Tech still Navigating Around Apple 's Bans to preserve battery life advisor said should. If you 're going to get stellar battery life see Apple out-of-warranty battery pricing and tear get but... Or apple watch swollen battery series 3 activities involving high-velocity water or submersion below shallow depth Watch, use this alternate method to it... Apple and my extended warranty expired 1 month ago Buys Fitbit, Set to Challenge in. Of course 17 days outside of AppleCare warranty screen beginning to lift all postings and use of the battery... Take appropriate precautions as before, the Watch was unusable 13, 7:02. 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